Legal & Compliance

Legal information — Offerlaunchgrid

This page sets out terms, legal notices and consumer protections applicable to services including car painting, resprays and mobile painting across Australia.

For customer support: +61437298105 · Offerlaunchgrid@gmail.com

Business identity & legal notices

Offerlaunchgrid operates in Australia providing automotive painting services (workshop and mobile). Registered in Australia. ABN: 57 412 835 219.

This page includes: terms of service, Australian Consumer Law (ACL) information, intellectual property, limitation of liability, and our dispute resolution procedure.

Workshop
Workshop & mobile painting images

Australian Consumer Law (ACL) — Your rights

Under the ACL, consumers have guarantees that services will be rendered with due care and skill, are fit for the disclosed purpose, and delivered within a reasonable time when *** time is specified.

If a service fails to meet a consumer guarantee, we will remedy the issue by re-performing the service or providing a refund, depending on the nature of the failure and whether the failure is major.

For major failures, you may be entitled to reject the service and obtain a refund. For further information, visit the Australian Competition & Consumer Commission (ACCC).

Paint booth

Intellectual property & content

All content on offerlaunchgrid.website, including images, text, branding and designs, is owned or licensed by Offerlaunchgrid. You may not reproduce or use our materials without prior written permission.

If you believe your intellectual property has been used in a way that constitutes infringement, contact us at Offerlaunchgrid@gmail.com with supporting details.

Limitations of liability & disclaimers

To the maximum extent permitted by law, Offerlaunchgrid excludes all liability for indirect, incidental, special or consequential loss arising from use of our services or site. Our total liability for any claim is limited to the fees paid for the specific service that gave rise to the claim.

Nothing in these terms is intended to exclude or limit consumer rights that cannot be excluded under Australian law.

Legal officer
Legal & compliance officer

Privacy, data retention & lawful requests

We process personal data to provide services and comply with legal obligations. See our Privacy Policy for details on how we collect, use and retain personal information.

For privacy requests (access, correction or deletion), contact privacy@offerlaunchgrid.website or use the privacy contact channels listed on privacy.html.

Common legal questions

Contact us promptly with details and photos. We will assess the issue and offer remediation under ACL — typically rework or refund depending on severity.

Warranty terms depend on the service and materials. Specific warranty details are provided at time of sale or on your invoice.

Start by contacting our support. If unresolved, escalate via our dispute resolution process below or contact external dispute bodies as appropriate in Australia.

Dispute resolution & legal notices

We aim to resolve disputes quickly and fairly. Please provide full details when submitting a legal notice below. We will acknowledge receipt within 5 business days and propose next steps.

If a dispute cannot be resolved, you may have rights to lodge complaints with relevant Australian authorities including the ACCC or state consumer agencies.

Submit a legal notice

Official address for service

Offerlaunchgrid
12 King Street, Suite 5
Melbourne VIC 3000

Telephone: +61437298105

For urgent legal correspondence, mark “For the attention of the Legal & Compliance Officer”.